Agent Ace

Privacy Policy for Agent Ace

Last Updated: 6/19/2025

1. Introduction

Welcome to Agent Ace ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect personal information such as:

  • Personal Identification Information: Name, email address, phone number, postal address.
  • Property Information: Property address, property type, number of bedrooms, details about your requirements for selling or letting.
  • Agent Information: For agents signing up, company details, service areas, fee structures, etc.
  • Usage Data: Information about how you use our website, such as IP address, browser type, pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Match homeowners with estate agents.
  • Process agent registrations and manage agent profiles.
  • Improve, personalize, and expand our services.
  • Communicate with you, including for customer service and marketing purposes (with your consent where required).
  • Process transactions.
  • Prevent fraud and ensure the security of our platform.

4. Sharing Your Information

We may share your information with:

  • Estate Agents: When you submit a request to compare agents, we share your relevant details with agents who match your criteria.
  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic storage or transmission over the Internet is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have rights such as:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@agentace.app (placeholder email).